Name and Surname of the Head of the Telecommunications Center:
Ivón Ruiz Hernández
Phone number: 45379789
Center address:
47 Martí Street between Maceo and García Vigoa Los Arabos
Services:
Basic, national and international telephone service.
Data transmission service, national and international.
Cellular land mobile telecommunications service
Virtual telephone service
Public telephone booths and stations service
Public telephone booths and stations service
Internet access service
Value added telecommunications service
Application provision service in Internet environment
New basic telephone service facilities to the national residential segment +
For the use of the available technical capacities, ETECSA establishes an order of priority that includes pending transfers, public services, business sector services and other commitments and obligations of the company. Once these demands are satisfied, the company will offer the available capacities for the installation of new services to the population, which are distributed and granted by the Municipal Administration Council (CAM). The ways to make basic telephone service offers to the population are as follows: - Through the Local Bodies of People's Power (for allocation to the population by the Municipal Administration Councils - CAM). - The CAM is in charge… Read MoreProcedures relating to basic telephone service for the national residential segment +
The owner of the service is entitled to a simple insertion in the Telephone Directory at no additional charge. If you do not want your number to be published, you must request in your Commercial Office that it become private. If you detect any error in the reproduction of your data or they have been omitted, send your data through the electronic address This email address is being protected from spambots. You need JavaScript enabled to view it., you can also call the 112 Commercial Management service and reconcile your data with the executive. Supplementary services They allow you to enjoy additional services on your phone line. They are available only to subscribers of… Read MoreProcedures relating to telecommunication services in business segment +
Requests for new services, modifications or cancellations of existing ones They will be carried out by means of an official letter from the entity signed by its maximum representative or, failing that, by the person officially authorized by it for these purposes. The letter must contain: - Official name of the entity. - Organism to which it belongs. - Entity address. - Mailing address of the service invoice. - Bank account. - REEUP code. In the case of basic telephone service, in addition to the above data, the letter must contain: - Private status or not in the Telephone Directory. - Phone location address. - Activity or department where… Read MoreProcedures relating to the mobile telephony service +
Processing of Cellular Service Contract It is the process that formalizes the contractual relationship between the Holder and the Company for the provision of the cellular telephone service in the prepaid and postpaid modalities. The Holder is the person who has the rights and obligations derived from contracting the cellular service. The act of signing the contract is personal, either by the beneficiary or through his representative, fulfilling the formalities established by the Cuban civil code. The service contract, in the prepaid modality, may be permanent or temporary and is independent of any other telephone service. The contracted service can… Read More
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INFORMATION ABOUT THE PROCEDURES RELATED TO THE TELEPHONE SERVICE
The Telecommunications Company of Cuba S.A. ETECSA, through its Commercial Offices, offers comprehensive care to its clients and / or users. In them you can find out about the status of your account, inquire about the additional charges billed and request the most dissimilar procedures related to telephone service.
See the phones at pamarillas.cu
In all procedures, the applicant will present their corresponding identity document.
TO KNOW THE HOURS OF ATTENTION CALL 118.
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